Privacy Policy

Last updated: August 30, 2026

Still Moments (“Still Moments”, “we”, “us”, or “our”) is an independent art studio founded by artist Alan Cao.

This Privacy Policy explains how we handle personal information when you visit the Still Moments website, contact us, or purchase or inquire about our digital artworks.

1. Information We May Receive

Depending on how you interact with our website, we may receive limited personal information such as:

Your name

Email address

Information you provide when contacting us

Information necessary to respond to product, delivery, licensing, or support inquiries

We do not ask you to provide payment card numbers, card security codes, or other full payment credentials directly to Still Moments.

2. Payment and Transaction Information

Payments for products offered through Still Moments are processed through Waffo Pancake, which acts as the merchant of record for applicable transactions.

Waffo may independently collect and process payment, billing, tax, fraud-prevention, refund, chargeback, and transaction information as necessary to provide its services and comply with applicable requirements.

Still Moments does not need to receive or store your full payment card details in order to complete a purchase.

For information about how Waffo handles personal information, please refer to Waffo’s own privacy policy and applicable customer terms presented during checkout.

3. How We Use Information

We may use information you provide to:

Deliver digital products and files purchased on our website

Respond to your questions and requests

Provide product-related support

Assist with digital product delivery issues

Address licensing or usage questions

Communicate with you regarding an order or support request

Maintain the operation and security of our website

Comply with applicable legal or contractual obligations

We do not sell your personal information.

4. Website and Third-Party Services

The Still Moments website is hosted and operated using third-party services, including Google Sites and related Google services.

These services may process technical information, usage information, or other data as described in their respective privacy policies and terms.

Purchases are handled through Waffo Pancake and its payment, billing, fraud-prevention, tax, and other service providers as applicable.

We do not control the privacy practices of third-party service providers. You should review their applicable privacy notices for information about their data practices.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing customer support, maintaining appropriate business records, resolving disputes, and complying with applicable legal obligations.

6. Data Security

We take reasonable administrative and technical measures to protect information that we independently collect or process.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have rights concerning your personal information, including rights to request access to, correction of, deletion of, or information about the processing of your personal data.

To make a privacy-related request, please contact us using the information below.

8. Contact

For privacy questions or requests, please contact:

Still Moments

Artist: Alan Cao

Email: hello@stillmoments.art

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised “Last updated” date.